Refund & Cancellation policy

At Christian Book Room, we strive to ensure that you are satisfied with your purchase. If for any reason you are not satisfied with your online purchase, we will initiate the refund or exchange process according to the following guidelines:

1) You must notify us within 7 days of receiving the product(s).
2) You must provide proof of purchase.
3) The product should not have been used.
4) The product must be returned in its original packaging and in good condition.
5) Products will be replaced if they are damaged, faulty, or the wrong item was sent. If the same product      is not available, you may select another product of equal value. The cost of shipping will be borne by          us.
6) Products will not be exchanged or refunded if they were ordered incorrectly. We kindly request that          customers double-check their orders before placing them.

Refund Processing Time – The time it takes for the seller to approve and process your refund. Usually 3 to 10 business days, but it can be faster or take up to 30 days in some cases.

Refund Credit Time – The time for the refunded amount to appear in your account after processing:

      • Credit/Debit Cards: 5 to 10 business days (up to 30 days for some banks).
      • Bank Transfers: 5 to 15 business days.
      • Digital Wallets: Instant to 5 business days.
      • Store Credit/Gift Cards: Immediate to 48 hours.

Timelines vary by merchant and payment provider. Refunds are processed on a case-by-case basis.

Note: If refunds We will issue a refund of the purchase price, excluding shipping fees.

Please note that we cannot accept returns or issue refunds for digital products, such as e-books or digital downloads.

If you have any questions or concerns regarding our cancellation and refund policy, please contact Christian Book Room at +91 9347489900 during business hours (Monday – Friday 10:00 AM to 6:00 PM).

All returns must be shipped to:

www.christianbookroom.in
Christian Book Room
A.P.H.B Colony,
P.M palem,visakhapatnam,
Andhra Pradesh 530041, India

We value customer satisfaction and strive to make the return and exchange process as easy as possible. If you have any questions about our policy or special circumstances, please contact us at: service@christianbookroom.in and
Visit this page on our website: https://www.christianbookroom.in/contactus before placing your order.

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